DigiD The Hague region
All all you need to know

DigiD

DigiD is the name given to the secure online login used by residents in the Netherlands to interact with the Dutch government. Using DigiD makes organising your administrative affairs (including taxes, pension, healthcare, municipal services and more) much easier, and means that almost everything can be done online. The system is used by both local and national government, allowing you to use a single login to manage and coordinate all your interactions with Dutch authorities.   

How can I get a DigiD? 

With a DigiD, it is easier to arrange for government-related matters online. You can apply for your DigiD for free on the DigiD website. Here is how: 

  1. If you are registered with a municipality in the Netherlands you can apply for a DigiD via digid.nl/en/aanvragen. You will need your citizen service number (BSN) and address details for the application. After registration, you will receive a letter with an activation code within a maximum of 3 working days. Activate your DigiD via DigiD.nl within 21 days of receiving the activation code. See this step-by-step explanation on how to apply for a DigiD.
  2. If you are not registered with the municipality (only registered as a non-resident in the Non-Resident Database or Protocol and Host Country Affairs Department of the Ministry of Foreign Affairs) you can apply for a DigiD via digid.nl/en/aanvragen_buitenland. You will receive a service desk code via email and SMS. This code will be valid for 30 days. Use the service desk code to schedule a video call with a NetherlandsWorldwide staff member to obtain a DigiD activation code. You can also use the service desk code to collect a DigiD activation code from a DigiD service desk. DigiD service desks are located both in the Netherlands and abroad. Activate your DigiD within 21 days after collecting the activation code. You can activate your DigiD via DigiD.nl. 

 

Why is my DigiD not working? 

This could be due to several reasons: 

  • After 3 years of not being used, your DigiD might have expired. You will have to re-apply for your DigiD
  • Your DigiD has been blocked due to multiple incorrect login attempts. You can try again after a few hours
  • Your DigiD is not activated: you activate your DigiD using a unique code you either receive at your home address via mail, or collect at a DigiD service desk 

 

 

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